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User support (support)

We primarily offer user support via e-mail and our support portal to customers with a fixed contract, but can also assist others during regular hours depending on available capacity. Upon further agreement, we can also offer user support and training directly on your own screen, remote assistance via telephone and terminal.

Fill in the form below to register a new case in our support portal . The description should be as detailed as possible, so that the case can be dealt with quickly and efficiently.

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